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BULLETIN
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ISSUE DATE
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12.05.08
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Previous bulletins have been archived and are available on request.
If you require any further information on any subject covered by these bulletins please contact our Service Hotline
T: 01509 219 912
T: 0845 130 4444 (UK only)
F: 0845 280 0650
E:
Monday thru Friday - 07.30 to 21.00
Saturday, Sunday and Public Holidays - 09.00 to 21.00
(Closed Christmas Day)
Alternatively you can e-mail us using our service contact form.
Contents:
Bank of England £5 Print Variation
(models: 1000, 1006, all 3000 & 4000
series plus 5001)
wH Munzprufer Emp800 Update (models: 1002, 1008, 1012 & 5002)
The Bank of England has advised us that they will be releasing unvarnished £5 notes alongside varnished £5 notes in the future
No other changes have been made to the banknote; the design and substrate have not been changed
We have conducted tests using the unvarnished notes and we have not seen any deterioration in the acceptance levels for all the banknote readers we use in our machines
If you find the general acceptance of banknotes has deteriorated it could be your banknote reader requires a service and re-calibration, please contact our Service & Support Team for advice
We have also tested the unvarnished notes in the banknote dispensers we use in our model 4003 and the notes are dispensed correctly without any adjustment
If you find the dispensing of banknotes has deteriorated it could be your banknote dispenser requires a service and re-calibration, please contact our Service & Support Team for advice
For further information or advice on this or any other matter, would you please either speak to one of our Service & Support Centre Team on our Service Hotline:
T: 01509 219 912
T: 0845 130 4444 (UK only)
or fax us at:
F: 0845 280 0650
or email us at:
wH Munzprufer has introduced the EMP800 V6 with the latest electronics and sensing system.
The V6 has now replaced the EMP800 V5 and from 19.05.08 all machines leaving our factory will be fitted with the new V6 model
The V6 is a direct replacement for the V5 and is totally forward and reverse compatible
If you wish to upgrade your machine to V6 please contact our Service and Support Centre Team
For further information or advice on this or any other matter, would you please either speak to one of our Service & Support Centre Team on our Service Hotline:
T: 01509 219 912
T: 0845 130 4444 (UK only)
or fax us at:
F: 0845 280 0650
or email us at:
Latest software releases are:
Ardac WACS ( Eagle Processor - Red Thomas label)
Model
Version
Update
England / Scotland / N.Ireland 57x2000.22-075.35.05 Correction to note mapping USA 57x2000.22-041.08.04 Includes new 5 due out Spring 08
Ardac 5 (Blue Thomas label)
Model
Version
Update
England / Scotland / N.Ireland 57x2000.22-075.35.05 Correction to note mapping USA 57x2000.22-041.08.04 Includes new 5 due out Spring 08
Ardac Elite (Yellow Thomas label)
Model
Version
Update
Core AEC-F1-V07.24 CCTalk latest firmware revision England / Scotland GB-002-016 Latest revision Euro EU-001-014 Latest revision India IN-001-005 Latest revision USA US-001-010 Latest revision
Innovative Technology NV Series Readers
English / Scottish Software: Model
Version
Update
NV10
GBP06-109 Latest revision
English / Scottish / Northern Ireland Software: Model
Version
Update
NV10
GBP09-105 Latest revision See: http://www.innovative-technology.co.uk/supportindex.php?page=software&lang=en
For further information or advice on this or any other matter, would you please either speak to one of our Service & Support Centre Team on our Service Hotline:
T: 01509 219 912
T: 0845 130 4444 (UK only)
or fax us at:
F: 0845 280 0650
or email us at:
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THOMAS is committed to continual product improvement and development and, therefore, reserves the right to vary the specification of its products at any time and without notice
Thomas Automation Ltd © 2008